Voice AI Setup — Vocal Logic

Your Business

Tell us about your business so we can personalise your AI receptionist.

First name *

Required

Last name *

Required

Business full name *

Required

What do your clients call you day-to-day? *

The short name your AI uses in conversation, e.g. "Brisbane Physio"

Required

Industry / business type *

Required

Country *

Required

Timezone *

Required

Your Location

Where are you based? Your AI will answer location and parking questions from this.

Street address *

Required

Suburb / City *

Required

State / Region *

Required

Postcode *

Required

Is your business inside a larger building or complex? *

Yes No

Required

Building or complex name

Parking instructions for clients

What do you tell new clients about where to park?

After-hours arrival instructions

What should clients do if they arrive and the front door is closed?

Contact Details

How do clients reach you, and where should we send notifications?

Main phone number *

The number clients call today

Required

Reception / callback phone

Leave blank if same as above

Admin notification email *

Where to send booking alerts

Valid email required

Client-facing sender email

"From" address on client emails

Website URL

Do clients text a number when they arrive? *

Yes No

Required

Arrival text number

Business Hours

When are you open? Your AI sets caller expectations from this.

Which days are you open? *

Select at least one day

Opening and closing times *

Enter your hours, e.g.: Monday–Friday 8am–5pm, Saturday 9am–1pm

Required

Do any staff take a lunch break or have a split schedule? *

Yes No

Required

Lunch / break details

Describe any gaps, e.g. "All staff take lunch 1pm–2pm Wednesday"

Your Team

Tell us about the staff who see clients. One entry per person.

How many staff take client appointments? *

Required

Staff details *

Required

Has anyone recently left your team that clients might still ask for? *

Yes No

Required

Departed staff details

Name and when they left. E.g. "Alex Jones left January 2026"

Services & Pricing

What do you offer? Your AI will quote prices and answer service questions.

List your appointment types *

One service per line: Service name | Durations | Price per duration
Example: Initial Consultation | 30min $120, 45min $150, 60min $180

Required

Do prices vary per staff member? *

Yes No

Required

Pricing differences by staff member

Do any services offer video / telehealth delivery? *

Yes No

Required

Do you accept any of the following? (select all that apply)

Your AI Receptionist

Personalise how your AI sounds and what it knows.

AI receptionist name

First voice callers hear. Leave blank for default.

AI booking agent name

Handles bookings. Leave blank for default.

Preferred tone *

Required

Common questions your clients ask

Any FAQs specific to your business — e.g. "Do you do dry needling?", "Is there disabled parking?"

Notifications

Choose what you'd like your AI to notify you about.

Send SMS confirmations to clients after booking? *

Yes No

Required

Send admin email alerts for specific booking types? *

Yes No

Required

Which booking types should trigger an alert?

New clients Insurance bookings Cancellations All bookings

Almost done!

Review your details and submit when you're ready.

Anything else we should know?

Special instructions, things your AI must always or never say.

I confirm the information above is accurate

Please confirm before submitting

You're all set!

Thank you for submitting your Voice AI setup details for your business.

What happens next

1Our team reviews your details — usually within a few hours
2We reach out within 1–2 business days to confirm and book your setup session
3We build and test your AI receptionist, then go live together

A confirmation email is on its way to your inbox.
Questions? [email protected]